Client Case Studies


Shepherd Neame
Shepherd Neame is Britain’s oldest brewer and has a tradition that can be traced back to the foundation of its brewery in 1698. The brewery has 396 pubs across the South East of England, characterised by rural village pubs and suburban community pubs. They range from food-focused destination houses and historic coaching inns to traditional locals. Many of these offer accommodation in superb village and coastal settings.

Through a review of their tenanted houses it was identified that an area in which they could improve was their hot drinks provisions, specifically the coffee in their food-led tenanted houses. We spent a lot of time with the brewery to really understand their requirements and find a solution.

What they required was a quality machine that was easy to operate and maintain whilst serving other drinks. The solution was the Jura Impressa X9 coffee machine, which can easily be installed with or without a water supply and is capable of making a range of coffees at the touch of a button with freshly roasted beans and milk. In addition to this, the machines can be used for delicious hot chocolate as well as herbal and fruit teas. We also supply a range of point-of-sale items to help promote what they offered.

"I have been impressed by the service levels and attention to detail".
Shepherd Neame

You can find out more about Shepherd Neame at:

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